This is how I got it to work.
NOTE: This requires that you have a working install of RT.
Install HttpRequest (Ubuntu 11.10):
apt-get install php5-dev
apt-get install libcurl3
apt-get install libmagic-dev
pecl install pecl_http
NOTE: I had trouble with pecl_http on a 8.04 server. I had to complile it manually
Create a file (http.ini):/etc/php5/conf.d/http.ini
Add this text to the http.ini file:
extension=http.so
Restart Apache
Create the PHP file:
Create this file (I used this for a test):
Add this to the rt_test.php file:
Good Luck!
See: RT REST Wiki
/etc/init.d/apache2 restart
Create the PHP file:
Create this file (I used this for a test):
/var/www/rt_test.php
Add this to the rt_test.php file:
<?php
//RT Settings. Edit these values to suit your needs
$username = "username"; //RT User Login (User login for RT web interface)
$password = "password"; //RT User Password (User Password for RT web interface)
$requester_email = "user-email@example.com"; //RT User email
$ticket_queue = "General"; //The Queue name
$ticket_subject = "Ticket Subject"; //Subject on Ticket
$ticket_message = "Ticket Message"; //Message on Ticket
$rt_server = "rt-install.com"; //RT domain name
//Add a space after line breaks
$ticket_message = str_replace("\n", "\n ", $ticket_message);
//Complete URL
$url = "http://$rt_server/REST/1.0/ticket/new?user=$username&pass=$password";
//Create the Request
$request = new HttpRequest($url, HTTP_METH_POST);
//Create the POST Message
$message = "id: new\n";
$message .= "Queue: $ticket_queue\n";
$message .= "Requestor: $requester_email\n";
$message .= "Subject: $ticket_subject\n";
$message .= "Text: $ticket_message\n";
//Create an Array from the POST message
$post_data=array("content"=>$message);
//Add the POST Fields
$request->addPostFields($post_data);
try {
$response = $request->send()->getBody(); //Create the Ticket
echo $response; //Print the Response
} catch (HttpException $ex) {
echo $ex; //Print the Error
}
?>
Good Luck!
See: RT REST Wiki
